Terms of use & cancellation policy


Here you will find an overview of the applicable terms of use and cancellation. Everything at a glance!


Use of the premises

You make your reservation by phone, contact form or 24/7 online booking.

For events after 10 p.m., the house rules must be observed (outdoor gear can no longer be used, music & sound at room volume)


Overdrafting of the hours booked


  It is usually possible to cover the booked time if the room after you is not occupied.

For half-day bookings (5 hours) and full-time bookings (10 hours), each additional hour is billed at the applicable hourly price. For example, if you have booked a half-day booking (5 hours) but overdraw by 2 hours, you pay the agreed half-day package plus 2x the regular hourly price.

 


Cancellation policy


up to 14 days before booking a reservation

Cancel or relocate: 
Free of Charge

13 days to 7 days before booking a reservation 

Cancel:  
Cancellation is possible on the following terms: 50% of the agreed total price applies.

6 days to 2 days before booking a reservation

Cancel: 
Cancellation is possible at this time at the following conditions: 75% of the agreed price on rooms and equipment, plus 25% of the drinks fee plus 100% of the booked catering.

Business addresses: 
The terms and conditions of business address online.de also apply to business addresses. To be viewed under: https://www.geschaeftsadresseonline.de/agb